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Portal and Privacy

Tranquil Roots uses Therapy Notes for the electronic health record.  Headway provides billing services for some insurers in which case you may have a Headway account as well.  Private pay clients will only have a Therapy Notes portal.  Please see link below for access to either portal.

Therapy Notes Client Portal
Headway Client Portal

 

Notice of Privacy Practices

Clients can also find Tranquil Roots Notice of Privacy Practices in their Portal.

Notice of Privacy Practices for Headway: https://headway.co/legal/privacy-practices

Tranquil Roots Notice of Privacy Practices:

Notice of Privacy Practices for Persons Served

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Tranquil Roots must maintain the privacy of your personal health information and give you this notice that describes our legal duties and privacy practices concerning your personal health information. Usually, when we release health information we must release only the minimum necessary information to achieve the purpose of the use or disclosure. However, all of your personal health information that you designate will be available for release if you sign an authorization form, if you request the information for yourself, to a provider regarding your treatment, or due to a legal requirement. Tranquil Roots must follow the privacy practices described in this notice.

We reserve the right to change the privacy practices described in this notice. Changes to our privacy practices applies to all health information we maintain. If there is a change in our privacy practices we will send you a revised copy.

WITHOUT YOUR WRITTEN AUTHORIZATION we are allowed to use your health information for the following purposes:

    • TREATMENT. For example, we may use the information in your physician’s orders to administer your medication or support you with your diet. We may use information to design your treatment plan.
    • PAYMENT. In order to receive payment for services we provide we must submit a bill that identifies you, your services and the treatment provided. If we are billing an insurance company for counseling we must give a diagnosis code.
    • HEALTH CARE OPERATIONS. We may need your treatment and outcome information to improve the quality of our services or the cost of care we deliver. We will also evaluate the performance of your support staff as they administer medications or support you in other ways.
    • AS REQUIRED OR PERMITTED BY LAW. We may need to report some of your health information to legal authorities, such as law enforcement officials, courts or government agencies. For example, we may have to report abuse, neglect, domestic violence or certain physical injuries or we may have to respond to a court order.
    • HEALTH OVERSIGHT ACTIVITIES. It is permitted to disclose health information so monitoring agencies can investigate, inspect, accredit, license, and discipline those who work in the health care system.
    • PUBLIC HEALTH. We are required to report health information to help prevent or control disease, injury or disability. Examples may include reporting of certain diseases, injuries, birth or death information, information needed by the Food and Drug Administration or information related to child abuse or neglect. It may also be necessary to report certain work-related illnesses and injuries to keep the workplace safe.
    • CORONERS, MEDICAL EXAMINERS AND FUNERAL DIRECTORS. We must report health information in the case of death so these individuals can carry out their duties such as identifying the body, determining cause of death or bury the dead.
    • ORGAN, EYE OR TISSUE DONATION. We must release health information related to these items.
    • RESEARCH. With special permission and under certain circumstances we may use and disclose health information to help conduct research. For example we may do research to see if our treatment procedures are effective and meet our outcomes.
    • TO AVOID A SERIOUS THREAT TO HEALTH OR SAFETY. We may, as required by law, release health information to the proper authorities if we believe, in good faith, that this release is necessary to prevent or minimize a serious and upcoming threat to your or the public’s health and safety.
    • FOR NATIONAL SECURITY, MILITARY OR INCARCERATION/LAW ENFORCEMENT CUSTODY, COURT ORDER. If you are involved with national security, the military or intelligence activities or in the custody of law enforcement officials, or an inmate of a penal institution, we may release health information to the proper authorities so they may carry out their duties according to the law.
    • THOSE INVOLVED WITH YOUR CARE OR PAYMENT OF YOUR CARE. If people such as your family, your close personal friends are helping care for you or pay your medical bills, we may release important health information about you to those people. The information released may include your general condition or your death. You have the right to object to such disclosure, unless you are unable to function or there is an emergency. We may also release health information to organizations authorized to handle disaster relief efforts so those who care for you can receive information about your location or health status. We will allow you to agree or disagree verbally to such release, unless there is an emergency. It is our duty to give you enough information so you can decide whether or not to object to release of your health information to others involved with your care.

WITH THE EXCEPTION OF THE SITUATIONS DESCRIBED ABOVE WE MUST OBTAIN YOUR SPECIFIC WRITTEN AUTHORIZATION FOR ANY OTHER RELEASE OF YOUR HEALTH INFORMATION. If you sign an authorization, you may withdraw this authorization at any time, in writing as described on the form. If you wish to withdraw your authorization please contact Tranquil Roots at 206-210-5947or by email at ethan@tranquilroots.health.

YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION: You have the right to:

    • Inspect and copy your health information. You may request that you inspect and obtain a copy of your health information. This does not apply to psychotherapy notes or information gathered for judicial proceedings, for example. We may charge you a nonrefundable fee if you want a copy of your health information.
    • Ask that your health information be amended or corrected. If you believe the health information we maintain on you is not correct, you may ask us to correct it. You must ask in writing and give a reason why it should be changed. If we did not create this information, if we disagree with the correction we may deny your request.
    • Obtain a record of disclosures of your health information. You may ask for a list of disclosures of protected health care information and we will give you a list within 60 days unless there is a reason to ask for a 30 day extension. This list will not include disclosures made to you, for treatment, payment or health care operations, for national security, law enforcement and health care oversight activities. The list will include other disclosures and include the date of the disclosure, a description of the information disclosed, who received the information and the purpose of the disclosure. The first list in a given year will be free but subsequent lists in the same year may require a fee.
    • Ask for restriction on certain uses and disclosures. You may ask for restrictions about how your health information is used or to whom it is disclosed, even if the restriction affects your treatment, our payment or health care operations. You may request restrictions on health information provided to family or friends involved in your care or payment of medical bills or to disaster relief agencies. We are not required to agree to all restrictions.
    • Ask to receive health information in different and protected ways. For example, you could ask to discuss health information in a room away from all other people or ask for information to be sent in a letter.
    • Receive a paper copy of this notice.
    • If you believe your privacy rights have been violated, you may complain both to our privacy officer, Ethan Randall at 206-210-5947 and/or to the Secretary of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints/hipcomplaint.pdf.

By signing you acknowledge that you have been provided with a copy of the above Privacy Practices. Additional copies are available to you at any time by request from Tranquil Roots staff.

 

 

 

 

Trauma Therapist in Portland, Oregon and Washington State

Tranquil Roots

  971-438-3088   -   info@tranquilroots.health

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